How do I place an order?
Browse our products, add items to your cart, and proceed to checkout. You can pay via Cash on Delivery, Bank Transfer, JazzCash, or EasyPaisa. No account required for COD orders.
What payment methods do you accept?
We accept Cash on Delivery (COD), Bank Transfer, JazzCash, and EasyPaisa. COD is available for all orders across Pakistan with no advance payment needed.
How long does delivery take?
Karachi & Lahore: 24-48 hours. Islamabad, Rawalpindi, Faisalabad, Multan: 48-72 hours. Other cities: 72-96 hours. You will receive tracking details via SMS once your order ships.
What is your return policy?
We offer a 7-day return policy. If you are not satisfied with your purchase, you can return unused items in original packaging for a full refund. Free pickup available in major cities.
How can I track my order?
Once your order ships, you will receive an SMS with a tracking number. You can also check your order status by logging into your account and visiting My Orders.
Do you offer free delivery?
Yes! We offer free delivery on all orders above Rs. 5,000. For orders below that, a flat delivery fee applies nationwide.
Are your products original and authentic?
Absolutely. We source all products directly from verified manufacturers and authorized distributors. Every product comes with a quality guarantee and warranty where applicable.
Can I cancel my order?
Yes, you can cancel your order within 2 hours of placing it by contacting our customer service. Once the order is shipped, cancellation is not possible but you can return it after delivery.
Do you deliver to my city?
We deliver to all major cities in Pakistan including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, Hyderabad, Gujranwala, and many more.
How do I contact customer support?
You can reach us via WhatsApp at +92 300 1234567, email at info@easyminimart.pk, or call us at +92 300 1234567. We are available Monday to Saturday, 9AM to 8PM.
Still have questions?
Our friendly team is here to help. Reach out to us anytime.
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